About Us
Learn about our journey, our strengths, and why thousands of clients trust WiderMatrix.
Who We Are
A Technology-Driven Enterprise
Since 2016
Wider Matrix (GZ) Technology Co., Ltd. is committed to R&D and enhancing user experience. Our founder has been engaged in the automation industry since 2016, focusing on the development of vending machines.
We specialize in custom software and hardware solutions to meet diverse client needs. As of September 2024, we have exported 3,000+ machines to over 130 countries, including the United States, Canada, Europe, the Middle East, Southeast Asia, and Australia.
Beyond product development and production, our team has extensive experience in the supply chain sector. Our machines, consumables, and accessories are certified to meet international standards, including CE, UKCA, RoHS, KC, BRC, Kosher, HALAL, and more.
Our Advantages
Why Thousands of Clients Choose Us
We are experienced, verified, client-oriented, and available 24/7.
We Are Experienced
Started domestic operations in 2019, continuously optimizing our machines. Now delivering the 3rd generation with proven reliability.
We Are Verified
Our successful client cases are the solid testimony of our product quality and service excellence across 130+ countries.
Client Oriented
We invest heavily in supply chain and after-sales solutions — thinking 10 steps further for every client we serve.
24/7 After Service
Our experts take shifts day and night to ensure you have worry-free operations, with lifetime technical support included.
Global Presence
Exhibition & Trade Show History
From Amsterdam to Las Vegas — we meet our clients face to face worldwide.
Horeca Vakbeurs — Netherlands
Showcased our latest cotton candy and phone case vending machines at the premier Dutch hospitality trade fair, connecting with European distributors and operators.
VendExpo — Russia
Presented our automated retail solutions to the CIS market, demonstrating live cotton candy making and phone case printing to large audiences.
Canton Fair — Guangzhou
Our flagship home-ground exhibition. Welcomed hundreds of international buyers for live demos, factory tours, and partnership discussions.
IAVM VenueConnect — USA
Introduced our machines to the North American entertainment and venue industry, securing partnerships with major theme park operators.
HOFEX — Hong Kong
Exhibited at Asia's leading food and hospitality event, showcasing our cotton candy and popcorn machines to the APAC market.
Host Milano — Italy
Brought our latest vending innovations to Europe's premier hospitality exhibition, with focus on the Mediterranean distribution network.
Nightclub & Bar Show — Las Vegas
Targeted the nightlife and entertainment venue industry, demonstrating how our machines drive impulse purchases in high-energy environments.
Hongwei Exhibition — Guangzhou
Our annual domestic showcase bringing together existing clients and new partners for product launches, training workshops, and networking.
Certifications
Company Certificates
Our qualifications and international certifications ensure compliance in every market.
Get in Touch
We'd Love to
Hear From You
Whether you're interested in our Cotton Candy Vending Machines, Phone Case Vending Machines, or need a custom solution — our team is ready to help.
- 📞+86 13643005943
- 📍2nd Floor, No. 88, Shale Street, Fuhua East Road, Shiqiao, Panyu District, Guangzhou
- 🕐24/7 Online Technical Support
Free Consultation · Custom Solutions
Our People
Your Dedicated Service Team
Pre-Sale & After-Sales Experts
From your first inquiry to lifelong machine support — our team operates across Asia, Europe, and Americas time zones. With shift-based coverage, we ensure someone is always available when you need help. Our sales professionals are trained to handle both pre-sale consultations and after-sales support, ensuring seamless service at every stage.
⭐ Top Rated
Dean
Exceptional in managing complex inquiries and providing comprehensive solutions. His expertise spans from initial product consultation to ongoing technical support, ensuring customer success at every step.
⭐ Top Rated
Carina
Specializes in building long-term client relationships with 8+ years experience. Seamlessly handles pre-sale requirements and after-sales service coordination for international clients.
⭐ Top Rated
Max Liu
Excels in understanding diverse market needs and coordinating OEM/ODM projects. Provides end-to-end support across multiple regions with a focus on partnership development.
⭐ Top Rated
Taylor
Dedicated to European and North American markets with multilingual capabilities. Delivers responsive service from product recommendations through post-installation assistance.
⭐ Top Rated
Bean
Combines deep product knowledge with hands-on technical expertise. Equally comfortable discussing pricing and specifications or troubleshooting installation challenges.